Privacy Policy

At Diplomat Overseas, we value the trust you place in us when sharing your personal information. This Privacy Policy explains our practices regarding the collection, use, and safeguarding of your data when you visit our website or utilize our visa consultancy services.

1. Information We Collect

To successfully process your visa applications and provide expert guidance, we may collect the following types of information:

• Personal Details: Name, date of birth, nationality, passport details, and marital status.
• Contact Information: Email address, phone numbers, and residential address.
• Financial & Professional Data: Bank statements, income tax returns, employment records, and educational certificates as required by respective embassies.
• Usage Data: Information automatically collected when you navigate our website, such as IP addresses, browser types, and pages visited.

2. How We Use Your Information

Your information is used strictly to provide and improve our services. Specifically, we use your data to:

• Assess your profile and determine eligibility for various visa types (Tourist, Study, etc.).
• Prepare, compile, and submit visa applications to the relevant embassies or high commissions.
• Communicate with you regarding application updates, document requirements, and consultation scheduling.
• Improve our website functionality and tailor our consultancy offerings.

3. Data Protection and Security

We are committed to securing your data. We implement industry-standard physical, technical, and administrative security measures to prevent unauthorized access, alteration, disclosure, or destruction of your personal and financial documents. Digital files are securely stored, and physical files at our Mohali office are strictly monitored.

4. Sharing of Information

Diplomat Overseas never sells, trades, or rents your personal information to third-party marketers. We only share your data under the following necessary circumstances:

• Embassies & Consulates: Your details are submitted to the official immigration authorities solely for the purpose of processing your visa application.
• Trusted Partners: We may share minimal required details with trusted third parties (such as courier services or certified translators) who assist us in fulfilling your service request.
• Legal Obligations: We may disclose information if required by law or in response to valid requests by public authorities.

5. Cookies Policy

Our website uses cookies to enhance user experience. Cookies are small files placed on your device to help analyze web traffic or let us know when you visit a particular page. You can choose to accept or decline cookies through your browser settings, though this may prevent you from taking full advantage of the website.

6. Your Rights

You retain full rights to your personal data. You may request access to the information we hold about you, ask for corrections to inaccuracies, or request the deletion of your data once our services are completed and it is no longer legally required for record-keeping.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:

• Email: diplomatoverseas13@gmail.com
• Phone: +91 90412 67167
• Office: SCO 665, 2nd Floor, Sector 70, Mohali, Chandigarh, India — 160071