Refund Policy

At Diplomat Overseas, we maintain a strict No Refund Policy for all our visa consultancy services. Please read these terms carefully before making any payments, as by engaging our services, you acknowledge and agree to these completely non-refundable terms.

1. Our Fees are "Consumables"

Our consultancy fees cover the time, effort, expertise, and administrative resources required to evaluate your profile, consult with you, draft documents, and prepare your application. Because these resources are entirely consumed the moment we begin working on your case, our service charges are 100% non-refundable under all circumstances, regardless of whether you decide to withdraw your application later.

2. Visa Fees and Embassy Charges

Please be aware that embassy fees and third-party costs are entirely separate from our consultancy fees and are strictly non-refundable:

• Embassy Fees: Any visa application fees, biometric charges, or appointment fees (such as VFS Global or TLScontact) are paid directly to the respective government or their authorized partners. These fees are consumed immediately upon booking and processing by the authorities. They cannot be refunded by us or the embassy.
• Third-Party Services: Costs incurred for medicals, document translation, notarization, educational assessments, or courier services are completely out of our control and non-refundable.

3. Visa Refusals or Rejections

Diplomat Overseas acts strictly as an advisory, documentation, and processing consultant. We do not have the authority to grant or guarantee visas; that power lies solely with the visa officers of the respective embassies. If your visa application is refused, rejected, or delayed by the embassy or high commission, no refund will be issued. The fees paid to us compensate for the professional work and documentation already completed to prepare and submit your file.

4. Cancellations and Fraudulent Information

If you choose to cancel your application processing at any stage after payment, or if we are forced to terminate our services due to the submission of false, fraudulent, or misleading information and documents on your part, all fees paid are immediately forfeited. No refunds will be processed.

5. Acknowledgment

By proceeding with the payment for our services, you expressly agree that you understand this strict No Refund Policy and accept that no chargebacks, disputes, or refund requests will be entertained once the payment has been processed.